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CLIENT CARE


STANDARDSstandards


Moore Law strives to operate to the highest professional standards with diligence and integrity and with client care at the top of its agenda.


Costs


We understand that legal services can be expensive and that how and what a law firm charges is often a contentious issue for clients and we undertake to address costs at the outset with integrity, clarity and transparency. Moore Law will agree a costs regime with you at the beginning of the transaction and keep you properly informed of costs as your matter progresses.

We have a flexible billing structure and, depending on the nature and complexity of the work being undertaken for you, we can agree a fixed rate or reduced hourly rate (or a combination of the two) for the services that we provide.

We invoice periodically (usually on a monthly basis) to assist cash flow and budgeting and we aim to maintain a regular dialogue with all of our clients to ensure that we manage expectations on costs and deliver services to meet them on time and to budget.

We will always give you an indication of our likely fees at the beginning and, where appropriate, we are able to agree budgets, caps and retainer arrangements to suit both parties.

Ultimately we are measured by the value that we add to our clients’ affairs and we are confident that we deliver better value than our competitors.


Enduring Relationshipsenduring relationships


We aim to build valuable lasting relationships with our clients by providing an expert personal legal service tailored to meet requirements.


INDEPENDENCEindependence


We are a small law firm and we value our independence which we think is beneficial to our clients. We are not tied to anyone else so when we need to call on support or recommend another professional we can do so independently and without favour or compromise.

We have a network of other professionals who we can work with to ensure that our clients receive the best service (in areas outside of our expertise) on a “best equipped to deal” basis.


"Tris Moore has helped SMIT to negotiate its contracts with the major players in the UK healthcare market for close to ten years now. He ensures that we manage our exposure to risk and is a great asset to the business."

SMIT logo

Gerben Smit, CEO, Smit Mobile Equipment BV





"Tris made a complex issue very straightforward and turnaround time was very fast at a time when I needed it. If you want solid legal advice without the smoke and mirrors (or the overheads!) then I'd highly recommend Moore Law."

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Bryn Jones, Owner, Cable & Cotton Limited





“I WAS LUCKY TO FIND TRIS MOORE SHORTLY AFTER I SET UP SEETHAT. HE HELPED US REGULARISE OUR BUSINESS CONTRACTS AND SECURE OUR IP RIGHTS. WHENEVER I NEED EXPERT LEGAL ADVICE IN THESE AREAS I KNOW WHERE TO TURN.”

See That Visionary Video


Tim Jarvis, SeeThat Visionary Video





“TRIS HAS ACTED FOR P1VITAL FOR MANY YEARS NOW AND I CONTINUE TO BE IMPRESSED BY HIS WORK ETHIC, DILIGENT ATTENTION TO DETAIL AND COMMERCIAL APPROACH. HE IS REAL ASSET TO US, A VALUED AND TRUSTED ADVISOR AND AN INTEGRAL PART OF THE P1VITAL TEAM.”


Dr Colin Dourish, CEO P1vital Limited